At Velvet Season, every piece is carefully curated and individually sourced. Most of our collection consists of vintage, pre-owned or one-of-a-kind items, each with its own history, character and unique details.
Because of the nature of these pieces, slight signs of age or previous wear should be considered part of their story rather than imperfections. We make every effort to accurately represent each item through detailed descriptions, measurements and photographs.
Before completing your purchase, we kindly encourage you to carefully review the product description, condition, measurements, materials and all available images. If you are visiting our store or one of our pop-up events, we invite you to take your time, inspect the item and try it on to ensure it is exactly what you are looking for.
All sales are final.
We do not offer returns, exchanges or refunds for reasons including, but not limited to:
- change of mind;
- personal preference;
- sizing or fit;
- differences in expectation where the item has been accurately described;
- natural signs of age or wear consistent with the item’s condition.
We believe in thoughtful shopping and choosing pieces that truly belong in your wardrobe. Thank you for supporting a more conscious and sustainable way of shopping.