Last updated: August 2026
Velvet Season Atelier (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
What We Collect
When you visit our website, place an order, or contact us, we may collect:
Your name, email address, phone number, shipping and billing information
Payment-related information processed securely by our payment providers
Browsing, device, and cookie information
Communications you send us directly
How We Use Your Information
We use your information to:
Process and fulfil your orders
Send order confirmations and delivery updates
Respond to your questions and requests
Operate and improve our website and customer experience
Prevent fraud and maintain the security of our store
Comply with applicable legal obligations
Cookies
Our website uses cookies and similar technologies to support essential website functions, remember preferences, understand how visitors use the website, and, where applicable, support analytics and marketing.
Cookie and privacy preferences may be managed through the tools available on our website.
Data Sharing
We may share your personal information with trusted service providers where necessary to operate our business, including Shopify, payment processors, delivery providers, and other service partners.
These providers may process your information only as necessary to provide their services and in accordance with applicable privacy requirements.
We do not sell your personal information.
Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you.
To make a request, please contact us at:
velvetseason.atelier@gmail.com
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil orders, provide our services, maintain business records, and comply with legal obligations.
Data Security
We take reasonable measures to protect your personal information. Payments and other sensitive information are processed through secure third-party service providers.
Third-Party Services
Our store is hosted on Shopify. Shopify and other third-party providers may process personal information in connection with the operation of our website and services.
Their handling of personal information is also subject to their own privacy policies and applicable laws.
Governing Law
This Privacy Policy is governed by applicable Israeli privacy and data protection laws. Where applicable, other data protection laws, including the GDPR, may also apply.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact: